Contract Sharp Privacy Policy
Last updated: Sept 2025
This privacy notice explains how Contract Sharp collects, uses, stores, and protects your personal information. It also explains your rights under UK data protection law.
1. Contact Details
Telephone: 07508 342798
Email: hello@contractsharp.com
2. What Information We Collect and Why
We collect personal information to provide, manage, and improve our services and customer experience.
a) To provide and improve services:
Names, contact details, and addresses
Occupation and professional details
Third-party information relevant to contracts
Contract information, company operations, and related documents
Payment details (card, bank transfer, or direct debit)
Financial and transaction data (products/services purchased, expenditures)
Usage data (how you interact with our website and services)
b) For client account operation:
Account information, login credentials, and registration details
Purchase/service history and billing data
Security and technical data (browser, device, IP address)
Marketing preferences
c) For updates or marketing:
Names, contact details, addresses, and profile information
Purchase/account history
Website and app usage data
IP addresses
d) For research or archiving purposes:
Names, contact details, addresses
Purchase/client account history
Website and app usage data
IP addresses
Data is anonymised or aggregated whenever possible
e) To comply with legal requirements:
Name, contact information, client account details
Any other personal information required by law
f) For queries, complaints, or claims:
Names, contact details, addresses
Payment, account, and transaction information
Correspondence and client records
3. Lawful Bases for Processing
Necessary to deliver services, operate accounts, and handle queries/complaints.
To improve services, provide insights, communicate updates, and support client needs. We limit impact, apply safeguards, and do not use data beyond expected business purposes.
For marketing communications and updates not strictly necessary for service delivery. Consent can be withdrawn at any time.
To comply with UK law.
Details of legitimate interests processing:
Processing client contract info (names, roles, business contacts) to provide actionable insights and recommendations.
Operating client accounts securely, issuing invoices, and managing subscriptions.
Sending service updates and relevant legal/regulatory information.
Anonymised data analysis to enhance features, identify trends, and improve service.
Handling queries, complaints, or claims efficiently.
4. Payment Processing
Masterclasses/training: Processed via Koalendar → Stripe. Contract Sharp does not store your card details. You agree to Koalendar and Stripe’s terms.
Support Services: Payments may be made via direct UK bank transfer or Stripe. Only transaction references are retained.
Digital material: Payments are processed via Gumroad. Contract Sharp does not store your card details. You agree to Gumroad’s terms.
Data is used solely for service provision, invoicing, and legal compliance.
5. Data Storage and Security
Data is stored securely with encryption and access controls.
Only authorised personnel can access personal information.
Retention periods are defined and aligned with legal and contractual requirements.
6. Data Sharing
We share personal data only with:
Authorised service providers and processors (e.g., Koalendar, Stripe)
Professional/legal advisors
Organisations we are legally obliged to share information with
Other third parties only with your explicit consent
We do not share personal information publicly or for marketing without consent.
7. Data Retention
Personal information is retained only as long as necessary to deliver services, comply with legal obligations, or manage contracts/accounts.
After service completion or contract termination, client data is securely deleted within 30 days.
Retention schedules are maintained internally and accessible only to authorised staff.
8. Your Rights
Under UK data protection law, you have the right to:
Access your personal information and request details of its use
Correct or update inaccurate information
Request deletion of personal information
Restrict or object to processing
Request data portability
Withdraw consent where processing relies on consent
Requests will be responded to without undue delay and within 1 month.
9. Sources of Personal Information
Directly from you
Market research providers
Marketing lists/providers
Suppliers and authorised service providers
10. Complaints
Raise concerns directly with Contract Sharp using contact details above.
If unresolved, complaints can be submitted to the ICO:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Contract Sharp
Make every tech contract work for you - not against you
Contact
hello@contractsharp.com
07508 342798
© 2025 Contract Sharp. All rights reserved.