Secure File-Handling and Data Security Policy

At Contract Sharp, protecting client data is our top priority. We follow strict practices to ensure your information is handled securely at every stage.

Secure File Handling

• All client documents are received and stored using secure, enterprise-grade cloud platforms

• Access to files is restricted to authorised personnel on a need-to-know basis.

• Platforms use encryption and other security measures in line with industry standards to protect data in transit and at rest.

• Documents are retained only for as long as necessary to complete contracted services, after which they are securely deleted.

• No un-redacted or personally identifiable client information is uploaded to public AI services.

AI-Assisted Analysis

• We may use AI tools to assist with document analysis and risk assessment. We do not use public AI services. All AI processing is carried out in a secure, controlled environment within our systems. No unredacted, sensitive, or personally identifiable client information is ever sent to public AI services. All data processed by these tools remains secure and within our systems, and final recommendations are assessed, completed and validated by a human.

• All AI processing occurs within our secure, controlled environment.

• No unredacted, sensitive, or personally identifiable client information is ever sent to public AI services.

• All work is completed and validated by a human before delivery.

Data Security FAQs

Q: How do you protect my sensitive documents?
A: We use secure cloud storage with access controls, limiting access only to authorised team members.

Q: Will you upload my documents to public AI tools?
A: No. Any AI-assisted analysis uses only anonymised or redacted data, and any processing is carried out in a secure, controlled environment within our systems.

Q: How long do you keep my documents?
A: We retain files only as long as needed to complete the agreed services, after which we securely delete all client data.

Q: Can I request deletion or see how my data is handled?
A: Yes. Under GDPR, you may request access to your data or ask for it to be deleted at any time.

Additional Security Measures

• Our systems and procedures are regularly reviewed to maintain security standards.

• Only authorised staff have access to client data.

• We comply with GDPR and other applicable data protection laws to ensure your data is handled responsibly.